Shipping & How To Order

*Please Note: Shipping Rates may change for Fish that are XXL or bigger. These large items required pallet size boxes. We will contact you if a shipping rate change is needed before your card is charged.

*We can send items to your local airport cargo for cheaper shipping rates. If you would like to have your order sent to your local airport cargo, please note this in the check out. You will pay for shipping charges on your end when you receive your order.

*Memberships only apply to Zone 1 and 2 Customers for Fish/Corals/Inverts

*Memberships only apply to Zone 3 and 4 Customer for Corals

If shipping charges are incorrect during check out... We will refund your shipping money back before your card is charged.

*Free Shipping to Northern VA, Southern MD & Washington DC residents on all items. 

Card Charges:
Thank you for you purchase at YourFishStore.com!

Your card will NOT be charge until we insure ALL your items are fulfilled. If we cannot fulfill your entire purchase we will contact you via your Email or Phone number you have listed in your account profile.

Any missing items when be shipped to your for FREE when they are back in stock. It will be a second shipment. Please email us Support@YourFishStore.com for any questions.

Platinum Members:
*Platinum Members receive 20% off all Fish, Corals, and Inverts. (Does not apply to already discounted items and/or Packages)
*Fish - Standard shipping rates apply, Free Shipping if purchase is over $149
*Corals - Free Shipping on ALL Corals. NO Minimum purchase on corals. If corals is purchased with fish and inverts. We will ship them all out together.
* Inverts - Platinum Members receive FREE shipping on $69+ of Inverts. - (Total purchase amount of inverts must equal $69 or more to qualify... If total is less then $69 Standard Shipping Rates will apply)
*Supplies - Standard shipping rates apply
Platinum Members can choose 2 free items on specified.
*Packages - Standard shipping rates

Gold Members:
*Gold Members receive 10% all Fish, Corals, and Inverts. (Does not apply to already discounted items and/or Packages)
*Fish - Standard shipping rates apply
* Inverts - Standard shipping rates apply
*Supplies - Standard shipping rates apply
*Packages - Standard shipping rates

Silver Members:
*Silver Members receive 10% off all Fish, Corals, and Inverts. (Does not apply to already discounted items and/or Packages)
*Fish - Standard shipping rates apply
*Inverts - Standard shipping rates apply
*Supplies - Standard shipping rates apply
*Packages - Standard shipping rates

Non Members:
*Fish - Standard shipping rates apply
*Corals - Standard shipping rates apply
*Inverts - Standard shipping rates apply
*Supplies - Standard shipping rates apply
*Packages - Standard shipping rates apply

We love to give away free Fish, Inverts, and Corals to our customers.  We have 18 tanks set aside for free items.  We try to keep these tanks stock with free items for our customers but at times we due run out due to the amount of free items we give away on a daily basis.

Please note.... If we don't have your exact free item you request with your order.  We will contact you so you can choose another item.... Or we will add the next closest free item.  

If any items arrive dead, please follow these instructions below and we will refund your money with in 24-48hrs.

1. Take picture of item inside the UNOPENED bag showing the seal is intacted still.
2. Take item out of bag and take picture of deceased item.
3. Email Support@YourFishStore.com with the pictures of the deceased and invoice number. A claim is not considered submitted until the guarantee request is made and a picture is provided. We appreciate your support and cooperation.